Quality Assurance
We want to make sure that we’re doing a great job for you. Here’s what we do to follow up our work, to make sure your office is as clean as possible.
Personnel
Quality Assurance inspectors and managers are selected for their integrity, objectivity, strength of character, and common sense.
Training
Class room and extensive field training is conducted by senior management personnel.
Methods / Procedures
A Schedule of inspections is developed to include daytime and/or evening inspections and non scheduled inspections.
Scoring / Evaluation
Numerical scores are recorded during the inspection; audited for accuracy; then evaluated. The overall quality index is established. Discrepancies are identified and corrective procedures immediately initiated.
Review
Additional review and evaluation meetings may be held with the customer representative at the customer’s discretion.